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Solving problems as Engineers is important, yet how you solve them is even more important. You create a precedent on how things are solved, and it might lead to a bad culture as Hero's, or bad habits of relying on the wrong way on solving problems. Thread 👇
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Just imagine you are helping the business to solve a recurrent problem from the customer by fixing the DB State. For the business, you're resolutive and helping them. Yet, multiple things happened here
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1. You created a dependency with yourself 2. Now the business considers you a hero over others that aren't doing that. 3. Now others have the pressure to do as you do 4. Now your valuable time is expected in fixing instead of preventing
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We just created a bad environment to be working in. 👉 Overwhelmed work environment for the continuous fixing 👉 Repetitive tasks 👉 Feeling of not being productive 👉 Feeling of not delivering value
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Just by helping the business, we had good intentions, but with a bad approach. Instead, apply the engineering mindset here. How can I... 👉 prevent this to happen again? 👉 add a tool to make business autonomous on resolving this problem instead of relying on me?